Last updated: April 2026
1. Who we are
Urgent Locksmith is operated by Venture AI Labs (ABN 68 606 736 252), Brisbane, Australia. Contact us at support@urgentlocksmith.com.au.
2. Information we collect
When you submit a form on our website, we collect the information you provide (name, email, phone number, location, service details). We also collect anonymous usage data via Google Analytics.
3. How we use your information
We use your information to connect you with locksmiths, respond to enquiries, and improve our service. We do not sell your personal information to third parties.
4. Data sharing
We may share your contact details with locksmiths relevant to your enquiry so they can respond to your request. Form submissions are processed through our parent platform, UrgentTradie.
5. Cookies
We use Google Analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
6. Your rights
Under Australian privacy law, you have the right to access, correct, or delete your personal information. Contact us at support@urgentlocksmith.com.au to exercise these rights.